I believe in the power of journalism to celebrate humanity, strengthen communities, promote justice and help people lead fuller lives. I’ve spent most of my career in U.S. newsrooms, helping great journalism find audiences on digital platforms. Today I work as a digital strategy consultant to news organizations and other groups that support the business of journalism.
What I do
- I help make digital news products for people who want to be informed, enlightened and empowered.
- I apply analytical rigor, product discipline and design thinking concepts to the practice of journalism.
- I promote storytelling techniques that harness the power of the medium to connect with audiences.
- I foster a culture of continuous change in news organizations.
Some things I enjoy
- Crunching numbers and spotting patterns, making research-based cases for action and knowing when the answer can’t be found in data.
- Giving journalists tools and insights to do better work and helping them listen to their audiences.
- Contributing to the development of robust business models that enable quality journalism to thrive at any scale.
Here are a few things I’ve written over the years that may be of interest.
- How the Philly papers are experimenting with design thinking in the newsroom (2018), a Medium post for the Lenfest Institute on one way we brought the audience into the journalistic process in Philly
- The year local publishers get smart(er) about change (2017), my Nieman Lab prediction for journalism in 2018
- 8 things I learned in moving from news to product (2014): Lessons from my experience at The Seattle Times
- Required reading from 20 years ago (2012) on the 1992 memo that launched The Washington Post’s digital ambitions
- Libraries: An appreciation (2011) on what journalists and library scientists have in common
- Filling in the blanks on DocumentCloud (2009), in which the creators of the platform share their hopes for the yet-to-be-launched tool
- Technical skills in journalism jobs (2008): Adobe Flash, of course, appears prominently in this informal survey from a decade ago.
- Come work with me (2007), the job posting that led to the creation of Data Desk at the L.A. Times (with the brilliant Ben Welsh and Sean Connelley ultimately answering the call)
- Buffett: Print is dying (2006), an obvious truth that will take some newspaper execs another decade to acknowledge
- Non-traditional sources cloud Google News results (2005): More than a decade before “fake news”, my M.A. research looked for bias in algorithmically curated news.